Currently, Infinite Body is the ONLY company in Canada manufacturing ASTM-certified body piercing jewelry on a wholesale basis. We offer BULK DISCOUNTS on ALL of our products, which is our way of giving back to the industry.
Each and every piece of Infinite Body jewelry is made by hand and our craftsmanship is guaranteed. We want you to love your jewelry. If you are not completely satisfied with your purchase, you may return items within 14 days of reception for exchange or credit ONLY (excludes custom orders). Items must be in the original packaging and in perfect, unused condition. Shipping costs will not be refunded.
All sales are final. We accept returns for exchange or credit only. Returned products are subject to a 25% restocking fee.
To be eligible for a exchange or credit. Please email us within 5 business days of receiving your order at firstname.lastname@example.org to alert us, then return the items to us. Any returned products must be in original packaging within 14 days of receiving the order. Upon receipt of items, we will ship out a replacement, if available. If a replacement is not available, we will add a credit to your file and/or ship out when available.
Due to health concerns, any pieces not in original packaging will not accepted.
To return your product, you should contact us prior to shipping the item. You will be responsible for paying for your own shipping costs for returning your items. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item, you may want to consider a trackable shipping service. We don’t guarantee that we will receive your returned items.
Infinite Body is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. We will not use a 3rd party shipping service at the customers request. Upon inquiry, we will confirm delivery to the address, date of delivery, tracking information and shipping carrier information for the customer to investigate.
All orders cancelled before shipping will be subject to a 25% restocking fee.